Shipping policy

Order processing

Orders are normally dispatched within 24 hours after payment confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Delivery

Available delivery services and transit times vary by destination and carrier. Any shipping charge will be shown at checkout before you place the order. Tracking details will be provided when they are made available by the carrier. Customers are responsible for any customs duties, import taxes, or similar charges required by the destination country.

Delays and address changes

Carrier, customs, weather, or other events outside our control may cause delays. Contact us as soon as possible if an address needs to be corrected; an address cannot be changed after dispatch.

Contact

Email tempoluxewordinc@outlook.com or message us on WhatsApp at +86 19885307673 for destination-specific questions.

Frequently asked questions

We offer a 14-day return window after delivery. Items must be unused, unworn, and returned in their original condition and packaging. Contact tempoluxewordinc@outlook.com before sending a return.

Yes These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.